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If you have any questions or concerns, please feel free to contact
us. We will do our best to reply to you as quickly as possible. Also
if you have any requests please let us know. Some things we can't find
but we will do our best to track down what we can.
Regarding questions.
We ask that all individuals please read the FAQ
page before sending questions. If you have questions regarding shipping
(prices, location, etc...) The shipping info is clearly located on the
home page, the FAQ page and in the shopping cart. The menu bar located
on the left side of the screen has all the links for the site.
As far as trades, we currently are not accepting any. In the past 6
months we have yet to have a trade go smoothly. And rarely receive
anything where the quality is good enough to add to our
collections.
We do reply to
all emails sent to us. If you can't find a reply within 24 hours please
check your spam folder. Aol, Hotmail & sbcglobal tend to put our replies
there.
If you are contacting us regarding an
order, PLEASE make sure that you purchased from this website first. This
is the only place that we do business. We do not have any other websites
or sell on auctions or classified sites. This is it.
If this is the
first time you are coming to this site, then you did NOT buy from us. We have come to find that there are
several other websites & sellers on a few auction sites that are
buying from us & reselling our sets as their own (Many are even copy & pasting
our site without changing anything). All of the sets that we
originally made will have our
website url in the menu of each disc. If you purchase one of our
sets from someone else we can not help you if you have a problem
with your order. You will have to deal with the person you
purchased from.
We do keep track of all of our customers, so we
know which ones did actually buy from us. If your purchase did
not originate on this website, we will not be able to help you.
You will have to contact the person/site where you originally made your
purchase.
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