Helpful Links

Pricing

To save on the cost of shipping and to help keep all misc. costs down. We do not supply you with the DVD cases. When you purchase a series you will receive the DVDs in individual paper cd sleeves.

There is a flat shipping charge for each order (no matter how many items purchased).

Shipping within the U.S. is $6.50 (Priority mail w/delivery confirmation).

Shipping outside the U.S. is $17.50 (International Priority mail).

To receive the flat shipping rate per order. All sets must be purchased at the same time in ONE order. If you purchase multiple sets separately (going through the checkout process for each set), there will be a shipping charge for each order. The shopping cart does allow buyers to add multiple sets to it before checking out.

DVDs

Returns & Refunds

The series are recorded onto inkjet printable DVD's. Each disc will have a printed color label with series, season & episode info them. We can also leave the label blank if you wish to print them with your own custom labels. But you will need a special printer to do this, as we print directly on to the disc. We do not use the aftermarket 'sticker' type labels.

On each individual series page you will see a screen cap of the main menu, chapter menu for the first episode, a capture of the episode playing and a scan of the printed disc.

Navigating the menus is very simple. You can either choose 'play all' or move up to select a specific episode. Once a specific episode is selected it will take you to it's chapter page. Where you can either select a specific start point or use the play button. When an item is selected it will be highlighted in yellow.

All buyers have 2 weeks from the time they receive their order to check for defects. We try to check every disc we send out, but with our schedule we are not always able to do this. Luckily in the 5+ years that we have been here, we have only had a a few problems that we didn't catch before shipment.

If you are contacting us regarding an order, PLEASE make sure that you purchased from this website first. This is the only place that we do business. We do not have any other websites or sell on auctions or classified sites. This is it. If this is the first time you are coming to this site, then you did NOT buy from us. We have come to find that there are several other websites & sellers on a few auction sites that are buying from us & reselling our sets as their own (Many are even copy & pasting our site without changing anything). All of the sets that we originally made will have our website url in the menu of each disc. If you purchase one of our sets from someone else we can not help you if you have a problem with your order. You will have to deal with the person you purchased from.

We do keep track of all of our customers, so we know which ones did actually buy from us. If your purchase did not originate on this website, we will not be able to help you. You will have to contact the person/site where you originally made your purchase.